%20(1).png)
%20(1).png)
.png)
Job Description – Administrator
Salary: £24,000 (pro rata, 0.5 FTE - 15 hours per week)
Contract: Fixed term, 6 months (with potential to extend)
Location: Based from our office in Reddish (Stockport) with the option to work from home occasionally (but will be based in office two days per week)
Hours: 15 hours per week, ideally spread out over three days, flexible working arrangements available
Mentell is a UK-based charity providing safe and confidential spaces for men to talk, free from advice or judgment. Through our network of volunteer-led Circles, we support men to improve their mental wellbeing, build connections, and reduce isolation.
We’re a growing organisation with a supportive and inclusive team culture. This role offers the opportunity to develop your skills within a meaningful and purpose-driven environment.
Job Summary
As Mentell’s Administrator, you will play a vital role in supporting the smooth and efficient running of our charity’s operations to enable Mentell to deliver its mission - providing safe spaces for men to talk, free from pressure and judgement.
Organised, proactive, and approachable, you’ll manage a range of administrative functions, from data entry and meeting support to referral tracking, document preparation, and maintaining accurate records. You’ll be confident with Microsoft Office, Google Workspaces and digital systems, enjoy working collaboratively, and have a strong eye for detail.
This is a rewarding opportunity to contribute to a growing charity making a significant difference to men’s mental health across the UK.
Main Duties and Responsibilities
Administration & Office Support
• Act as the first point of contact for general enquiries, responding promptly and professionally by phone, email, or online platforms.
• Support day-to-day administrative functions including managing shared inboxes, calendars, and file systems.
• Maintain the charity’s stock of promotional materials and assist with event logistics when required.
• Support data collection, reporting, and evaluation processes across teams.
• Assist with the preparation of internal reports and documentation to a professional standard.
• Coordinate diary management, bookings, and internal communications for team members as required.
Service Delivery Support
• Provide administrative support to the Delivery Team - managing Circle records, DBS and training documentation, and volunteer communications.
• Collate and maintain accurate data, including attendance figures, feedback, and outcomes.
• Support the Directors in reviewing and improving administrative systems and processes.
• Assist in the coordination of meetings, training sessions, and promotional activities.
Communication
• Support Mentell’s operational communications through document formatting, tone, and accuracy.
Person Specification
Essential Experience, Skills and Abilities
• Experience working in a busy administrative role or charity setting.
• Excellent administrative and organisational skills with a high level of attention to detail.
• Strong written and verbal communication skills.
• Experience and Confidence using Microsoft packages, Google Workspace and CRM systems.
• Ability to prioritise and manage multiple tasks effectively.
• Strong interpersonal skills with a professional, friendly manner.
• Ability to maintain confidentiality and handle sensitive information appropriately.
Desirable Experience
• Experience working or volunteering in a mental health, wellbeing, or community organisation.
• Experience with data collection for reporting and impact purposes.
Essential Personal Attributes
• Positive, flexible, and proactive approach to work.
• Empathy and understanding of issues affecting men’s mental health and wellbeing.
• Commitment to Mentell’s values of safety, respect, and inclusion.
• Willingness to learn and develop within the role.
• Ability to work both independently and as part of a small team.
To apply, please email admin@mentell.org.uk with your current CV and a cover letter explaining why you would like to apply for this role within Mentell.
The closing date for this position is Thursday 20th November 2025, however, we reserve the right to close the vacancy earlier if we receive a high volume of applications.
